Never Buy Another Phone System Ever.

Smart, reliable, and cost-efficient communication services—
built for hotels like yours.

Get Your Quote

You’ll get everything your current PBX system offers — and more.

Enterprise-Class Smart Phone Services includes:

Reliable

Downtime? Doesn’t happen. Need support? We’re on it.

Innovative

Experience a cloud-based smart solution that includes phone, chat & text, message broadcasting, and more smarts

Cost Efficient

You don’t pay upcharges to cover third-party vendors or subcontractors because we design, build and support the solution ourselves.

Trusted by Hotels Nationwide—See Why
They Choose Think Simplicity

The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry

Melissa Robinson, General Manager

Hampton Inn Deerfield Beach, FL

Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!

Jon Schorr, General Manager

Hilton Garden Inn New York, NY

I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.

Katie Myers, Reservations Manager

The Red Lion Inn Stockbridge, MA

Every Question Answered.

About our phone services anyway.

Will this do everything my current PBX system does?

Yes! And more.

How can you promise this is the only phone system I’ll ever need?

Our free lifetime upgrades mean that your Think Simplicity phone system will adapt to support future communication needs. If holograms become the norm, your system will handle it.

How long does the implementation process take?

2–3 days

How does your communication system help with safety and security?

We’ll discuss potential scenarios and implement the solutions that make the most sense. We can set up hotlines or send out alerts to guests, for example.

Do you go through any third parties for your system?

Nope! We developed our phone system, and we install our phone system.

Can you integrate with my property management system?

Sure can!

Does your system work with analog guest room phones?

Yes. It works with both analog and IP telephones.

Do I have to replace my guest room phones?

No. Neither the guest room nor your public space telephones have to be replaced, but you will get new administrative telephones (which are included in the price).

Will switching to a cloud-based system save us money?

Yes! Hotels that switch to Think Simplicity typically see a reduction of ~20% in their monthly communication expenses. Our cloud-based model eliminates costly PBX maintenance, expensive on-site technicians, and long-distance call charges.

What's included in the monthly cost?

Your monthly cost includes phone system hosting along with our hospitality suite of services: call accounting, voicemail, hold music, auto-attendant, wake-up calls, PMS integration, all software/firmware updates, 24/7 PBX remote technical support AND unlimited calling within the US/Canada.It’s a pretty sweet deal.