Hotel communication shouldn’t be complicated.

Say Goodbye to Communication Chaos.

SimplyChat is now part of Think Simplicity—seamlessly integrated, no extra vendors, no extra hassle. Keep your team connected with ease.

Why Hoteliers Are Making the Switch

Cost-Efficient & Vendor-Free

Why pay for multiple messaging tools? SimplyChat consolidates team communication into one platformno extra vendors, no hidden costs, no unnecessary subscriptions.

Simple & Intuitive

If your staff can send a text, they can use SimplyChat. Designed for quick adoption, there’s no steep learning curve—just open and start communicating.

Reliable & Easy to Onboard

No downtime, no disruptions—SimplyChat works right out of the 'box'. With zero extra apps or complex setup, your team can start messaging instantly—no IT headaches.

Seamless Team Communication

No more scattered messages or lost updates. SimplyChat keeps your team connected in real-time—whether they’re at the front desk, housekeeping, or across multiple properties.

What They Say When We’re Not Around

The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry
Melissa Robinson, General Manager
Hampton Inn Deerfield Beach, FL
Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!
Jon Schorr, General Manager
Hilton Garden Inn New York, NY
I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.
Katie Myers, Reservations Manager
The Red Lion Inn Stockbridge, MA

Every Question Answered.

About our phone services anyway.

Will this do everything my current PBX system does?

Yes! And more.

How can you promise this is the only phone system I’ll ever need?

Our free lifetime upgrades mean that your Think Simplicity phone system will adapt to support future communication needs. If holograms become the norm, your system will handle it.

How long does the implementation process take?

2–3 days

How does your communication system help with safety and security?

We’ll discuss potential scenarios and implement the solutions that make the most sense. We can set up hotlines or send out alerts to guests, for example.

Do you go through any third parties for your system?

Nope! We developed our phone system, and we install our phone system.

Can you integrate with my property management system?

Sure can!

Does your system work with analog guest room phones?

Yes. It works with both analog and IP telephones.

Do I have to replace my guest room phones?

No. Neither the guest room nor your public space telephones have to be replaced, but you will get new administrative telephones (which are included in the price).

Do I have to replace my guest room phones?

No. Neither the guest room nor your public space telephones have to be replaced, but you will get new administrative telephones (which are included in the price).

What's included in the monthly cost?

Your monthly cost includes phone system hosting along with our hospitality suite of services: call accounting, voicemail, hold music, auto-attendant, wake-up calls, PMS integration, all software/firmware updates, 24/7 PBX remote technical support AND unlimited calling within the US/Canada.It’s a pretty sweet deal.

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