CloudBeds

When SimplyVX is integrated with CloudBeds, a hotel can take advantage of many features / functionality to help in the day to day operation of the hotel.  The functionality available once integrated are:

• Check-In
  • Checking a guest into CloudBeds will active the phone in the room, set the guest name for caller ID and prepare the voicemail box
• Check-Out
  • When the guest is checked out, the room phone gets deactivated, caller ID name is reset and voicemail box is cleared out
• Guest Name
  • When the guest name record has changed in the PMS system, the telephone Caller ID will also change
• Do Not Disturb
  • Do Not Disturb can be set from the phone, SimplyVX Management Interface (SMI) or CloudBeds
• Housekeeping / Maid Status Codes
  • Housekeeping staff can go into a room and press a feature code on the phone that will set the status of the room to clean / dirty in the CloudBeds system
• Calling Account Charges Posted to Folio
  • When guest make calls using the hotel room phone, a charge will be calculated based on the hotels desired charges and then posted to the guests folio to be added to the final amount upon check-out.
• Guest and Reservation Records
  • Guest records and reservation records being imported into SimplyVX Management Interface (SMI) allows the hotel to create contact lists based on several criteria which can be used for mass SMS texts, as an example
  • As more features are implemented in the SimplyVX product, the guest / reservation records will be a central to the communications strategy with the hotel guest, present, past and future